ORI Management Team: Mary Spain

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Mary Spain

President

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Mary brings more than 19 years of experience in telephone data collection to Opinion Resources, a company founded on the principals she holds dear. Throughout her career Mary has worked in all facets of telephone data collection execution and management (including interviewing, training, call center management, scheduling, project management and training, account management and sales). Mary spent 13 years with a leading telephone data collection company, most recently as Vice President of Client Services. In this role she increased company sales revenue by 44% over 5 years while also increasing project profitability. Before working there, Mary was Contract Field Supervisor at Wirthlin Worldwide.

Mary has directly managed or overseen nearly 30 million dollars in research studies. Her background in all facets of telephone data collection, her passion for survey research, her attention to detail and her proactive, responsive demeanor make her key to the success of her client's projects. Mary is experienced in executing all types of telephone studies incorporating indispensable forward thinking processes.

Mary was a Director at Large for the Marketing Research Association's Southwest Chapter '96-'99.

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